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January 1, 2001 Vol.39
 
Application Story  

Hong Kong Systems Integrator Matching Market's Technology Needs

A Hong Kong systems integrator (KML Transtech Limited) that specializes in the integration of kiosk systems with existing client backend database and transaction processing systems, is using Advantech products to help achieve their business goals. With Hong Kong pushing forward with the latest smart card systems, realtime online government services and the latest retail and monetary transaction processing systems, they are in a hotbed of activity merging innovation with the everyday needs of an enthusastic population.

Hong Kong just did it!


Hong Kong continues to be a city which is a leader in using technology to improve quality of life and service to all its people. This has already been proven by its effective and user-friendly mass rapid transit system (MTR Corporation Limited), which has long used an automated 'fee charging" system. Presently, the Octopus™ smart card system is also being expanded upon. Not only can it be used for the Hong Kong Mass Rapid Transit, this system is also a popular interface that allows users to make purchases at many locations throughout the city. Private companies (such as convenience stores or quick marts) are also using smartcard technology as transaction platforms that expedite customer order processing time. The Hong Kong government is considering the use of this technology to allow the public to view and register for government services (classes, reservations, activities, etc.). So, all in all, Hong Kong is a compact metropolitan area that is ripe for integrated kiosk systems to be part of normal everyday life.

Advantech's Role

Advantech's ES-1615C open-frame PC allowed this systems integrator to more effectively meet their customers' needs. First of all, it gave them a strong platform to build their kiosks around. The steel open-frame concept makes it easy to mount components from the rear and addresses public use safety (NEMA) concerns. The ES-1615 gives a choice of Celeron/Pentium CPU, a 15" color TFT LCD display, PCI ethernet controller, four COM interfaces and a dynamic 16-bit stereo audio controller. There is also an option for built-in CD-ROM and PCMCIA expansion sockets for flexibilty. This open-frame configuration also allowed this systems integrator to achieve an extremely fast time to market. For example, they were able to deliver a prototype model in about two weeks for this particular project.

Other Considerations

Since this particular systems integrator does their own design work, Advantech's similar system integration experience allows us to understand their needs better. From engineering dimensions for the enclosure and front panel covers to the internal hardware and software platform integration, Advantech helps solve many of the fundamental engineering issues that allow customers like this to more closely focus on other important needs of the project and increase their customer service as well. Also, by providing a dependable and rugged platform that can handle the problems of high traffic applications, customers feel confident they are dealing with products and a company with a long history of operating in challenging environments.

Building Successful Business Relationships

Feel free to contact Advantech at http://www.advantech.com/epc for more information on kiosk integration, other Web Appliance Division products or other EPC products. We want to tell you more.

Some related links

http://www.kmltranstech.com

http://www.advantech.com/products/ES-1615.asp

http://www.citybus.com.hk/english/octopus.htm

http://www.hkta.org/airport/octopus.html

 

 
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  Application Story
  Hong Kong System Integrator Matching Market's Technology Needs

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