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Dec./Jan. 2000 Vol.16
 
Marketing Kaleidoscope

Advantech is your Embedded "Total Solution" Provider

When Advantech calls itself a "total solution" provider, it does so with the intention it will give our customers a better understanding of the services and products we provide. Let us once again explain what we mean by this. Let's first point out that Advantech manufactures total solution Panel PCs and POS ready to use products. We design and anufacture our own CPU board assemblies in our own factories and configure the operating software based on the customers' order. For example, being a certified Windows®CE provider, Advantech can design a CE image for individual customers that is custom made for their specific applications. We only subcontract out service items which are not part of our core business to provide customers with one-stop shopping convenience. This experience means we better understand what obstacles customers must overc ome when they come to us for embedded solution assistance.

Advantech also maintains strategic relationships with many key component suppliers. Advantech is an Intel®Applied Computing Platform Provider and is also one of M-Systems largest channels for DiskOnChipTM Solid State Disk (SSD) for the Asia Pacific region. Relationships and services like these let Advantech provide a One-stop solution center for embedded applications.


2 year Warranty Policy


Advantech recently announced it has extended its warranty policy from 1 year to 2 years for selected products. Due to the confidence Advantech has in the quality and reliability of our products as well as the improvements and increased efficiency of our RMA process, Advantech wants to let our customers benefit from these gains. This 1 year warranty extension represents Advantech's continued commitment to providing our customers with the highest level of product support. Advantech stands by their products and customers every step of the way. Please consult with your local Advantech sales representative for further information concerning which products this affects. We welcome any suggestions or comments from you that can help us improve the overall value of the products and services we provide.

Tel: 886-2-2218-4567
Fax: 886-2-2218-1813
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  Cover Story
  Super Small Card Size PC Ideal for Embedded Applications

  New Products
  PCA-6770 Provides ISA Bus Data & Graphics Solution
  PCA-6752 provides Super 7TM CPU card/AGP Graphics/Ultra DMA 66 and more!

  Product Information
  Advantech Offers Millennium DiskOnChip® Promotion

  Technology Section
  Using Online Technical Support

  Application Story
  Stylish SYS315 makes Dialog and Data Exchange Instantaneous

 Marketing Kaleidoscope
  Advantech is your Embedded "Total Solution" Provider
  2 year Warranty Policy
  "Dynamic Burn-In" QA Testing Now Offered
  Card Size PC Promotion Kit

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"Dynamic Burn-In" QA Testing Now Offered

Using our experience gained from making products made for military and aerospace use, Advantech is able to transfer much of this technology into our everyday products. Our "Dynamic Burn-In" program is one such program. Dynamic Burn-In is a method of Quality Assurance testing that pre-tests a CPU board to temperature extremes. For critical applications where the "cost of failure" is extremely high, this program can 100% test a product against temperature extreme failures. The additional charge for this service for many customers is a small price to pay for the peace of mind they gain knowing the product they or their customers are using, has been tested in similar demanding conditions. Based on the Environment Stress Guideline (ESS) and Advantech's experience, Products are tested in temperature ranges from -10°C ~ 60°C for standard testing and from -20°C ~ 80°C for special customer request. To find out more about Advantech's "Dyanamic Burn- n"program, go to our Web site at http://www.advantech.com/support/ to learn more.

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